QUALITY MANAGEMENT
FORM		PURPOSE	WHEN TO USE	WHERE TO SEND	CURRENT VERSION
Participant Evaluation of Course (QM303)		Used as a quality management tool with an aim to promote continuous improvement of the delivery of our courses.	Evaluations should be completed by all participants at the completion of a training course.	All trainers must submit to the SLSNSW Training Co-ordinator / SLSNSW Commercial Training & Education Manager.	July 2009
Commercial Training Course Report (QM308)	Gives an overview of the course, the participants, results achieved and recommendations for improvement.		Trainers to fill in report at completion of each course.	Form to be sent to Training/Education Co-ordinator Administration with Participant Evaluation forms. Commercial Education & Training Manager to review forms and act upon any feedback accordingly.	December 2008
HUMAN RESOURCES
FORM	PURPOSE		WHEN TO USE	WHERE TO SEND	CURRENT VERSION
Commercial Training Mentor Observation Form (HR116)	Checklist used by mentor to observe the new trainer and provide feedback on their performance.		Used by mentor as part of the induction process to ensure trainer is confident in their preparedness to deliver programs on their own.	Mentor to send to the Commercial Training & Education Manager.	April 2009
Commercial Trainer Review (HR117)	Used as a tool to document the review of trainer performance and provide invaluable feedback.		Used during any training session.	A copy to be retained by the trainer receiving the review and the original sent to the Commercial Training & Education Manager.	July 2009
ADMINISTRATION
FORM	PURPOSE		WHEN TO USE	WHERE TO SEND	CURRENT VERSION
Multi Day Attendance Record (AD101)	To record participant attendance for courses that are held over multiple sessions.		Attendance records must be recorded at every training session for each course.	Maintained by the trainer and original submitted to the SLSNSW Training Co-ordinator / SLSNSW Commercial Training & Education Manager.	July 2008
Single Day Attendance Record (AD102)	To record participant attendance for courses that are held over one session.		Attendance records must be recorded at every training session for each course.	Maintained by the trainer and original submitted to the SLSNSW Training Co-ordinator / SLSNSW Commercial Training & Education Manager.	July 2008
Commercial Taining Enrolment Form (AD203)	To gain sufficient information regarding participants and to ensure participants understand and agree to SLSNSW policies.		Trainers must ensure all participants complete the enrolment form in its entirety at the start of each course.	Completed form is to be kept with all course documentation and submitted upon course completion to the SLSNSW Training Co-ordinator / SLSNSW Commercial Training & Education Manager.	October 2009
Advanced Resuscitation Course Advice Form (AD103)	To provide a course summary record detailing course location, training dates, trainer’s name and participant results.		Upon completion of every Advanced Resuscitation course undertaken.	To be sent to SLSNSW Training Co-ordinator / SLSNSW Commercial Training & Education Manager within one week of course completion. All supporting documents as per course requirements, such as Training Enrolment Forms, must also be attached.	July 2008
Anaphylaxis & Asthma Course Advice Form (AD104)	To provide a course summary record detailing course location, training dates, trainer’s name and participant results.		Upon completion of every Anaphylaxis & Asthma course undertaken.	To be sent to SLSNSW Training Co-ordinator / SLSNSW Commercial Training & Education Manager within one week of course completion. All supporting documents as per course requirements, such as Training Enrolment Forms, must also be attached.	July 2008
CCE Course Advice Form (AD105)	To provide a course summary record detailing course location, training dates, trainer’s name and participant results.		Upon completion of every Child Care Essentials course undertaken.	To be sent to SLSNSW Training Co-ordinator / SLSNSW Commercial Training & Education Manager within one week of course completion. All supporting documents as per course requirements, such as Training Enrolment Forms, must also be attached.	July 2008
CPR Course Advice Form (AD106)	To provide a course summary record detailing course location, training dates, trainer’s name and participant results.		Upon completion of every CPR course undertaken.	To be sent to SLSNSW Training Co-ordinator / SLSNSW Commercial Training & Education Manager within one week of course completion. All supporting documents as per course requirements, such as Training Enrolment Forms, must also be attached.	July 2009
Defibrillation Course Advice Form (AD107)	To provide a course summary record detailing course location, training dates, trainer’s name and participant results.		Upon completion of every Defibrillation course undertaken.	To be sent to SLSNSW Training Co-ordinator / SLSNSW Commercial Training & Education Manager within one week of course completion. All supporting documents as per course requirements, such as Training Enrolment Forms, must also be attached.	July 2008
Emergency Care Course Advice Form (AD108)	To provide a course summary record detailing course location, training dates, trainer’s name and participant results.		Upon completion of every Emergency Care course undertaken.	To be sent to SLSNSW Training Co-ordinator / SLSNSW Commercial Training & Education Manager within one week of course completion. All supporting documents as per course requirements, such as Training Enrolment Forms, must also be attached.	July 2008
JFA Course Advice Form (AD109)	To provide a course summary record detailing course location, training dates, trainer’s name and participant results.		Upon completion of every Junior First Aid course undertaken.	To be sent to SLSNSW Training Co-ordinator / SLSNSW Commercial Training & Education Manager within one week of course completion. All supporting documents as per course requirements, such as Training Enrolment Forms, must also be attached.	July 2008
SFA Course Advice Form (AD110)	To provide a course summary record detailing course location, training dates, trainer’s name and participant results.		Upon completion of every Senior First Aid course undertaken.	To be sent to SLSNSW Training Co-ordinator / SLSNSW Commercial Training & Education Manager within one week of course completion. All supporting documents as per course requirements, such as Training Enrolment Forms, must also be attached.	July 2008
Spinal Management Course Advice Form (AD111)	To provide a course summary record detailing course location, training dates, trainer’s name and participant results.		Upon completion of every Spinal Management course undertaken.	To be sent to SLSNSW Training Co-ordinator / SLSNSW Commercial Training & Education Manager within one week of course completion. All supporting documents as per course requirements, such as Training Enrolment Forms, must also be attached.	July 2008