Location
Belrose, Sydney NSW
The Administration Officer is responsible for a customer first approach to all Education queries, including but not limited to course enrolments, certificate enquiries and course bookings (both public and onsite) to ensure effective and efficient operations.
Diligent approach to accurate data entry and data maintenance including all RTO (Registered Training Organisation) and reporting requirements, including but not limited to the NSW Department of Education’s Training Management System (TMS).
What’s in it for YOU:
- An extra paid day off around Christmas time.
- Contribute to a ‘for purpose’ organisation with exceptional leadership.
- Time in Lieu for extra hours worked.
- Continued learning and development opportunities.
- Onsite parking
- Access to Fitness Passport discount
- Employee assistance program EAP for health and wellbeing.
- Positive, driven and supportive organisational culture.
- Boost your take home pay with Salary Packaging benefits.
- Modern bright facilities with excellent staff amenities
Some of the key duties will include:
- Work cooperatively within the First Aid Training Service team to achieve goals and objectives in a timely manner
- Coordinate client bookings both public and onsite in line with Account Manager – Education and Trainer Allocation Coordinator
- Provide administrative, clerical and project support as required adhering to relevant policies, standards, and formats
- Assist in maintaining databases for systems relative to Commercial Training, ensuring that information is entered accurately
- Assist Account Manager – Education with the timely coordination and distribution of mail outs and other marketing collateral
- Process, generate and distribute all relevant commercial training certificates
- Assist on reception as required
What you’ll need:
- Excellent communication skills – both written and verbal
- Ability to multitask, and complete allocated tasks within set time frames.
- Experience with dealing with client correspondence and first line queries
- Demonstrated accuracy and attention to detail – takes pride in work
- Enthusiastic and customer orientated approach
- Strong administrative skills and experience
- Sound computer skills particularly Microsoft Word, Excel, and Outlook
- Demonstrated ability to communicate with various stakeholders both internal and external to the organisation
- Proven ability to work autonomously yet successfully contribute to a cohesive team environment
Position: Full-Time
How to apply: Via Seek
