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Ashley Fell is a social researcher and trends analysis at McCrindle Research. She spoke to the delegates at the 2018 SLSNSW State Conference about the changing times and emerging trends in Australia.

Ashley's presentation covers tips to better understanding the demographics of your members and how they respond best to digital and direct communication. She covers what attracts and retains volunteers in organisations, trends shaping society and communities as well as insights into how we can be responsive to trends in society.